Delivery Information
Gardening Products
We deliver all our garden related products to mainland uk (except highlands
of Scotland) at no charge with the exception of plants (see below). If
you live in the North or West of Scotland, or off shore, please call and
we are happy to quote for delivery. We are also happy to quote for international
deliveries. We DO NOT deliver free to the following postcodes: IV1 - IV63,
KW1 - KW14, PA20 - PA40, PA41, PA42, PA 60, PA61, PA62, PA67, PA77, PA78,
KY15 - KW17, PH19 - PH40, PH60 onwards, HS postcodes and ZE postcodes.
We also charge separately for deliveries to Northern Ireland. If you live
in one of these areas, please contact us to check the cost of delivering
the item.
Plants - Due to the delicate nature of plants and the
care and attention we take to make sure they arrive in the condition they
leave us in, we have to make a delivery charge on trees and plants. This
delivery charge is per order. Most orders will be £9.99. For larger
plants this may rise to £19.99. We also charge £5.50 delivery
for bulb deliveries for any quantity. This charge will be added to your
basket before you commit to purchase as you checkout.
International Shipping
We regularly ship internationally to Europe and beyond. However, we quote
on each item separately so if you would like us to dispatch overseas,
please call us with your enquiry.
Delivery Lead Times
We try to ship within 48hrs or receiving your order on most machinery
items. However, some product ranges require longer.
Barbecues – BBQs are normally dispatched within
5-7 days.
Garden Furniture - Furniture normally takes 5-7 days
although in peak season this can extend to 10 days.
Sheds and greenhouses - These normally take around
20 working days although if you order green power coating on the greenhouse
it will be 40 working days.
Garden Tractors – Ride on mowers and tractors
take 3 days to pass through a PDI (pre delivery inspection) and we allow
a couple of days in transit. Therefore delivery will be around 5 days.
Water features – These take around 7 -10 days
to deliver.
Plants – Plants take around 7-10 days.
Haddonstone – Haddonstone stone products will
take 3 – 4 weeks to be delivered.
All other items – Take around 5 days.
Whilst we endeavour to keep our site upto date, if you would like to
make specific enquiries on estimated delivery times or stock levels, please
do not hesitate to call our customer service team on 0191 375 6661.
All of our prices include UK VAT.
Please also read our Terms and Conditions. This will give you full details
on our returns policy and what happens should problems arise with your
order. We are also more than happy to advise on the phone, so if you are
still in doubt, please don’t hesitate to call our customer service
team.
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