Please read these Terms and Conditions carefully before ordering from this website operated by Internet Retail Technologies Ltd. By using our website you agree to be legally bound by these Terms and Conditions. These terms and conditions may be modified and posted on our website from time to time.

During the check out procedure you will be asked to agree to these Terms and Conditions. In doing so you are consenting to our Terms and Conditions.

If you have a concern or complaint about a Product or Service you have received from us, please contact us via email customercare@irtlimited.co.uk or by post to Customer Services Manager, Internet Retail Technologies Ltd, Senate Suite, Palatine House, Belmont Business Park, Durham, DH1 1TW.

Prices

Prices listed are in £GBP and are inclusive of VAT. While normally our prices also include delivery to mainland UK, excluding the Highlands of Scotland, in some instances there are extra delivery charges. In instances where this is the case it is made clear to you.

We may change the advertised price of a Product at any time. The price you pay will be the price in force at the time of your order. The price on your order will be validated by us as part of the acceptance procedure. We try to ensure prices displayed on our website are correct at all times. Should a pricing error arise, we will inform you. If a product's correct price is higher than that stated on your order you will have the opportunity to either proceed or cancel the order.

Payment

Due to administrative reasons and the danger of card fraud, payment by credit or debit card is taken when the order is placed. Cheques are also acceptable as a form of payment. In the instance of paying by cheque you should post the cheque and details of your order to: Customer Service, Internet Retail Technologies Ltd, Senate Suite, Belmont Business Park, Durham, DH1 1TW. Please ensure you clearly give details of the product you are ordering, your name, delivery address and telephone number. Cheques will be cleared before products are despatched.

Internet Retail Technologies Ltd has the right to refuse any order.

You undertake that all details you provide to us for the purpose of purchasing products or services which may be offered by us on our website will be correct, that the credit or debit card which you use is your own. We reserve the right to obtain validation and verification of the authenticity of your credit or debit card details before providing you with any products or services.

Availability

All Products offered on this website are available for delivery everywhere in mainland UK, excluding the Scottish Highlands. Outside of mainland UK products can be made available by special arrangement. Most products can be made available for delivery to Channel Islands, Republic of Ireland, Isle of Wight, Isle of Man and the Scottish Highlands and Islands with a extra delivery charge.

All Products are subject to availability. Information regarding our normal delivery times for products can be found on our web site by clicking on delivery information. If the product you order is not available for dispatch within our usual timescales (as indicated under delivery information on this web site) but will be available for dispatch within 30 days, your order will be placed on backorder for dispatch within this 30 days. In the event that we are unable to supply the product within a maximum of 30 days, we shall notify you as soon as possible. In this instance you have the right to leave your order on back order or to cancel your order and receive a full refund.

Internet Retail Technologies Ltd has the right to cancel an order at anytime.

Delivery

Delivery is usually included in the advertised product prices and applicable within mainland England, Wales and Scotland. Delivery to Republic of Ireland, Isle of Man, Isle of Wight, Channel Islands and the Scottish Highlands and Isles may be arranged subject to additional delivery charges.

Extra delivery charges to remote or outlying areas within the UK mainland may arise, in which case we will agree the charges with you as soon as possible, where applicable. Please see our Delivery page for full details on postcodes that attract a delivery charge

Any times or dates stated on our website or confirmation emails regarding Delivery are estimates only. Internet Retail Technologies Ltd will make all reasonable effort to deliver products within the time specified, but does not accept liability for any failure to deliver within that time. For approximate delivery times please see our Delivery Page. Please contact our customer service team for more precise information.

Whilst we agree to use all reasonable endeavours to ensure that delivery is made around the delivery time indicated, actual delivery is often via third party suppliers and carriers and can therefore be beyond our control.

Incorrect personal details may lead to problems or delays in delivery, so before placing your order, please ensure that you have included the full address details, including accurate postcode of the delivery address and your daytime contact telephone number and e-mail address so we can notify you in the event of a delivery problem.

When the delivery arrives

Delivery will be deemed as successfully made once the product has arrived at the address specified. No signature is required for proof of delivery, except where carriers use this for their own confirmation. Products may be left at the delivery address without the Recipient's permission except where third party suppliers require signed confirmation or the recipient has expressly requested products not be delivered in their absence.

Products will be deemed your responsibility once they have been received by you, your agent or the intended recipient. Any loss or damage to the products shall then be at your own risk.

Should delivery be refused or be unable to be made at the delivery address, and re-requested for another date, we may charge for the second delivery, since we met our delivery obligations with the initial delivery attempt.

It is the recipients responsibility to sign for the correct number of packages as shown on the carrier's delivery note. Shortages must be noted on the consignment note where possible. You should notify us of the shortages within 7 days of delivery.

If boxes look damaged on delivery you are responsible to check the contents for damage before accepting and signing the delivery note. Should a product have damage on receipt of the order you are required to sign the delivery note and mark the delivery note stating the damage. Not doing so may effect a subsequent claim.

Cancellation prior to dispatch

You may cancel your order prior to dispatch and receive a full refund.

Cancellation after dispatch but before delivery

If you decide to cancel an order after the products have been despatched and commenced their carriage to you by carrier or post, we may charge you for the carriage of those products.

Cancelation after receipt of your order

You may return any delivered products you have purchased within 7 working days of delivery for any reason (including if you simply change your mind). To do so you must notify us in writing via email or post within 7 working days of delivery.

If you are returning a product for any reason, except damage or manufacturer defect, You must pay the costs of returning the products to us or our suppliers. On request, we will collect the products from you, but the cost of this will be charged to you and we may deduct this from the refund. We also reserve the right to charge the original delivery charge.

If:

• the Product delivered is not what you ordered, or does not correspond with its description

• the Product delivered is not of a satisfactory quality

• the Product arrives damaged or faulty

And you have notified us within 7 working days, we may replace the item or affected parts or you may cancel the order and receive a full refund. You will not be charged for the costs of returning the product.

If a product arrives in a damaged condition you must make a note on the carrier's delivery note where possible and inform us within 7 working days of the delivery.

We will not accept returns or cancellations if the products have been altered in any way.

While in your possession, you must keep any products you intend to return to us in good condition. Products must be returned in the same condition as they were delivered. If products were delivered flat packed they must be returned in the same way. Care must be taken to ensure the return products are packed well to avoid damage or loss of parts in transit.

Refunds

Refunds will be processed within 30 days.

Where exchange rates of currency are involved, the refund will be made in £GBP at the current exchange rate. We do not accept responsibility for any loss or gain caused by changes in the exchange rate between the time of ordering and the time of issuing the refund.

General

We may assign, transfer, novate or subcontract any or all of our rights and obligations under these Terms and Conditions at any time.

We may alter these Terms and Conditions from time to time and post the new version on our website, following which all use of our website will be governed by that version. You must check the Terms and Conditions on the website regularly.

If any provision or terms of these Terms and Conditions shall become or be declared illegal, invalid or unenforceable for any reason whatsoever, such term or provision shall be divisible from the other Terms and Conditions and shall be deemed to be deleted from them.

These Terms and Conditions and your use of our website are governed by English law and you submit to the non-exclusive jurisdiction of the English court.

Except in respect of a payment obligation, neither you nor Internet Retail Technologies Ltd will be held liable for any failure to perform any obligation to the other due to causes beyond your or Internet Retail Technologies Ltd's respective reasonable control.

Failure or delay by either party enforcing an obligation or exercising a right under these Terms and Conditions does not constitute a waive of that obligation or right.

These Terms and Conditions do not confer any rights on any person or party (other than you and/or us) pursuant to the contracts (Rights of Third Parties) Act 1999.

Applicability of online materials

We have used our best endeavours to ensure that our website complies with UK laws. However, we make no representations that the materials on our website are appropriate or available for use in locations outside the UK. Those who visit our website from other locations do so on their own initiative and are responsible for compliance with all applicable laws. If use of our website and/or viewing of it, or use of any material or content on our website or services, or products offered through our website are contrary to or infringe any applicable law in your jurisdiction(s), you are not authorised to view or use our website and you must exit immediately.

Internet Retail Technologies Ltd makes no representations and gives no warranties, express or implied that making the products available in any particular jurisdiction outside the UK is permitted under any applicable non-UK laws or regulations. Accordingly, if making the products or any part available in your jurisdiction or to you (by reason of nationality, residence or otherwise) is prohibited, those products are not offered for sale to you. You accept that if you are resident outside the UK, you must satisfy yourself that you are lawfully able to purchase the products. Internet Retail Technologies Ltd accepts no liability, to the extent permitted by applicable laws, for any costs, losses or damages resulting from or related to the purchase or attempted purchase of the Products by persons in jurisdictions outside the UK or who are nominees of or trustees for citizens, residents or nationals of other countries.

Copyright

The contents of our website are protected by international copyright laws and other intellectual property rights. The owner of these rights is Internet Retail technologies Ltd, its affiliates or other third party licensors. All product and company names and logos mentioned in our website are the trade marks, service marks or trading names of their respective owners, including us. You may download material from our website for the sole purpose of placing an order with us or using our website as a shopping resource. However, you may not modify, copy, reproduce, republish, upload, post, transmit or distribute, by any means or in any manner, any material or information on or downloaded from our website including but not limited to text, graphics, video, messages, code and/or software without our prior written consent, except where expressly invited to do so, for example in Order to complete any test or questionnaire.

Honda Servicing

BlueWorld is permitted to sell Honda Garden Machinery by Honda (UK). All of our Honda products come complete with full manufacturer warranty.